Frequently Asked Questions
Currently, we do not offer the this facility. Our delivery partner will attempt delivery of your product on the date mentioned against your order.
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
In the rare case, the order gets delayed. We request you to contact our customer support by clicking here. You can also contact courier company.
We usually ship orders within 1-2 business days after order confirmation. In case your order hasn't been shipped within this time please contact our customer support by clicking here.
As per our policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
An e-mail & SMS will be sent once you've successfully confirmed your order. We'll also let you know as soon as the seller ships the order. You can track your orders from the 'My Orders' section on your KartHeart account or by clicking here.
Don’t worry! If an amount is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.
Don’t worry! If an amount is debited from your account multiple times, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.
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